Privacy Policy
Last updated: August 8, 2026. We respect your privacy and are committed to protecting your personal data.
1. Information We Collect
When you use our services or visit our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and physical address when you request a repair, contact us, or subscribe to our newsletter.
- Device Information: Passcodes (if provided voluntarily for testing), serial numbers, IMEI numbers, and the make/model of devices you bring in for repair.
- Payment Information: Credit card details and billing addresses (processed securely through our third-party payment processors).
- Usage Data: Information about how you interact with our website, including IP addresses, browser types, and pages visited.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our repair services.
- To contact you regarding the status of your repair or respond to your inquiries.
- To process your transactions and send you related information, including purchase confirmations and invoices.
- To send you technical notices, updates, security alerts, and support messages.
- To improve our website and tailor it to your needs.
3. Data Security and Passcodes
We take the security of your data extremely seriously. While we may request your device passcode to perform necessary pre- and post-repair functional testing (such as checking speakers, cameras, and touch sensitivity), we strictly prohibit accessing your personal files, photos, messages, or emails. We recommend backing up your data and logging out of sensitive applications before bringing your device to us. We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.
5. Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.
6. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
TechRepair Solutions
Phonelabri@gmail.com
774-888-9141